Thank you for reaching out to us! If you have any inquiries or concerns, we are here to assist you. Below are the different ways you can get in touch with the Shin Liu team:
You can email us at [email protected] for any questions, suggestions, or support you may need. Our team will make every effort to respond to your message as soon as possible.
To Contact Us directly, you can also fill out the contact form available on our website. Please provide accurate information along with your message so that we can assist you effectively.
Please note that our operational hours are from Monday to Friday, 9:00 am to 6:00 pm (PST). Any inquiries received outside of these hours will be addressed the following business day.
We strive to provide timely and efficient assistance to all our users. Our estimated response time is 24-48 hours on business days. However, please bear with us if we experience high volumes of requests, as it may take a little longer to get back to you.
We value your feedback and want to ensure your experience with the Shin Liu team is exceptional. We appreciate your patience and understanding.
Thank you for choosing the Shin Liu team. We look forward to assisting you soon!
The Shin Liu Team